SpinksInvest respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store, share, and protect personal information when you visit www.spinksinvest.com, contact us, submit an enquiry, subscribe to our newsletter, communicate with us through WhatsApp, email, phone, social media, or otherwise interact with SpinksInvest.

For the purpose of this Privacy Policy, “SpinksInvest,” “we,” “our,” or “us” refers to Spinks Investments Limited, trading as SpinksInvest.

1. Company Details
Company Name: Spinks Investments Limited
Trading Name: SpinksInvest
Company Registration Number: PVT-EYUM6A
Address: Flower Business Park, Naivasha, 20117 Kenya
Email: sales@spinksinvest.com
Phone / WhatsApp: +254 796 813 228
Website: www.spinksinvest.com

Spinks Investments Limited is responsible for the personal information we collect through our website and direct communications with you.

2. Information We Collect
We may collect personal information when you contact us, submit a form, subscribe to our newsletter, request product information, discuss a project, or communicate with our team.

This may include:

• Your name

• Phone number

• Email address

• Location or project location

• Preferred POD model or product interest

• Project type or building requirements

• Budget range, where voluntarily provided

• Land, site, or delivery information you choose to share

• Messages, enquiries, and communication history

• Files, drawings, photos, or documents you choose to send us

• Newsletter subscription preferences

• Website usage information, such as pages visited, device type, browser type, approximate location, and how you found our website

We only aim to collect information that is relevant to responding to enquiries, providing information, preparing quotations, improving our services, managing customer relationships, and operating our business.

3. How We Collect Information
We may collect information through:

• Website contact forms

• Newsletter sign-up forms

• WhatsApp buttons and WhatsApp messages

• Email enquiries

• Phone calls

• Social media messages

• Google Business Profile enquiries

• Direct meetings or site visits

• Website analytics, cookies, pixels, and advertising tools

Our website is built and hosted on Wix, and some information may be processed through Wix as part of the operation and security of the website.

4. Brochure Downloads
Our website allows visitors to download brochures, product information, model details, and other documents without submitting personal information.

If you download a brochure without completing a form, we do not collect your name, phone number, or email address for that download.

However, general website analytics and tracking tools may still collect technical and usage information, such as page visits, device type, browser type, approximate location, and interactions with the website.

5. How We Use Your Information
We may use your personal information to:

• Respond to your enquiry

• Contact you about your project

• Provide information about POD homes, offices, commercial units, POD POOL systems, and other SpinksInvest products

• Recommend suitable POD models or solutions

• Prepare quotations or proposals

• Arrange meetings, calls, or site visits

• Send brochures, product details, or company information

• Manage customer relationships

• Follow up on enquiries

• Send newsletters or marketing updates where you have opted in

• Improve our website, advertising, products, and customer service

• Understand which products, pages, and campaigns are most useful to visitors

• Comply with legal, tax, accounting, regulatory, or business obligations

We do not sell your personal information.

6. Newsletter and Marketing Communication
Where our website offers the option to subscribe to updates, newsletters, product information, or marketing communication, we will ask for your consent before adding you to our mailing list.

Our newsletter and email marketing are managed through Wix.

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in our emails.

Even if you unsubscribe from marketing communication, we may still contact you about active enquiries, quotations, projects, payments, warranties, service matters, or other important business communications.

7. Contact Forms and Enquiries
When you submit a contact form, send us a WhatsApp message, call us, email us, or contact us through social media, we may collect the information you choose to provide.

This may include your name, phone number, email address, location, project details, preferred POD model, budget range, land or site information, and any message or files you send to us.

We use this information to respond to your enquiry, provide product information, prepare quotations, arrange meetings, and support your project.

We do not share contact form enquiries with unrelated third parties for them to sell or market their own products to you.

8. Cookies, Analytics and Advertising Tools
Our website uses cookies and similar technologies to improve user experience, understand website performance, and support marketing and advertising activity.

We may use tools such as:

• Wix website tools

• Google Analytics

• Google Ads

• Meta Pixel

• Similar analytics, advertising, or tracking technologies

These tools may collect information such as:

• Pages visited

• Time spent on the website

• Device and browser type

• Approximate location

• How visitors found the website

• Interactions with adverts, buttons, forms, and pages

• Whether advertising campaigns are effective

This information helps us understand how people use our website and how we can improve our products, marketing, and customer experience.

Analytics and advertising platforms may process technical and usage data according to their own privacy policies, cookie settings, and platform terms.

9. Cookie Consent
Our website may display a cookie banner or cookie consent tool.

Depending on the options available on the website, you may be able to:

• Accept all cookies

• Reject non-essential cookies

• Manage cookie preferences

• Change your cookie settings later

Essential cookies may still be required for the website to function properly.

You can also manage or disable cookies through your browser settings. However, some parts of the website may not work correctly if cookies are disabled.

10. Sharing Your Information
We may share personal information only where reasonably necessary for business, service delivery, website operation, marketing, compliance, or legal purposes.

This may include sharing information with:

• SpinksInvest staff and authorised representatives

• Sales, design, logistics, project, and installation teams

• Contractors or service providers assisting with your enquiry or project

• Wix, as our website and newsletter platform

• Website hosting, analytics, advertising, CRM, email, or communication service providers

• Professional advisors such as accountants, lawyers, auditors, or consultants

• Regulators, authorities, courts, or law enforcement where required by law

Where we use third-party service providers, we take reasonable steps to ensure they handle personal information responsibly and only for the purpose for which it was shared.

11. International Enquiries and Data Transfers
SpinksInvest sells and communicates with clients both inside and outside Kenya.

Some of the services we use, including website hosting, email, analytics, advertising, CRM, or communication platforms, may store or process information outside Kenya.

Where personal data is transferred outside Kenya, we take reasonable steps to ensure that appropriate safeguards are in place, or that the transfer is otherwise permitted under applicable data protection laws.

12. How We Protect Your Information
We take reasonable technical, administrative, and organisational steps to protect personal information from unauthorised access, loss, misuse, alteration, or disclosure.

These measures may include:

• Limiting access to authorised staff only

• Using secure website and email systems where possible

• Protecting business devices and accounts

• Using password-protected systems

• Reviewing how information is stored and shared

• Keeping information only where there is a valid business reason

However, no website, email, messaging platform, or online communication system is completely secure. You should avoid sending highly sensitive information through unsecured channels unless necessary.

13. How Long We Keep Your Information
We keep personal information only for as long as reasonably necessary for the purpose it was collected.

This may include keeping information for:

• Responding to enquiries

• Preparing quotations

• Managing active or past projects

• Customer service and warranty matters

• Accounting, tax, legal, or compliance purposes

• Internal business records

• Marketing follow-up, unless you unsubscribe or opt out

When information is no longer required, we may delete, anonymise, or securely archive it.

14. Your Rights
Subject to applicable data protection laws, you may have the right to:

• Request access to personal information we hold about you

• Request correction of inaccurate or outdated information

• Request deletion of your personal information where legally applicable

• Object to certain processing of your information

• Withdraw consent where processing is based on consent

• Request that we stop sending marketing communications

• Ask how your personal information has been used or shared

To exercise your rights, please get in touch with us at: sales@spinksinvest.com

We may need to verify your identity before responding to certain requests.

15. Children’s Privacy
Our website and services are intended for adults, property owners, developers, businesses, and individuals interested in building solutions.

We do not knowingly collect personal information from children. If we become aware that a child has provided personal information without appropriate consent, we will take reasonable steps to delete it.

16. Links to Other Websites
Our website may contain links to third-party websites, including partner websites, supplier websites, social media platforms, payment platforms, or other external sites.

We are not responsible for the privacy practices, content, or security of third-party websites.

We encourage visitors to read the privacy policies of any external websites they visit.

17. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, services, technology, or legal requirements.

The latest version will be posted on this page with the updated effective date.

18. Contact Us
For questions about this Privacy Policy or how SpinksInvest handles your personal information, please contact us:
Spinks Investments Limited
Trading as SpinksInvest
Company Registration Number: PVT-EYUM6A
Address: Flower Business Park, Naivasha, 20117 Kenya
Email: sales@spinksinvest.com
Phone / WhatsApp: +254 796 813 228
Website: www.spinksinvest.com